Frequently Asked Questions

Digital is the process by where we take a file, and print it onto a film using a specialized laser printer. We then treat this film, and use a commercial heat press to press that film image into the hat. We can do full colour with this type of transfer. Embroidery is stitching into the hat, simple designs, lettering or logos. We cannot embroider complex images, or photos.

HUH? WHAT? Oh, that fee that other online stores charge you to take your graphic and make it embroidery friendly? Well, we don't charge that. We will always spend a bit of time working on your uploaded artwork for free. If there are serious changes required to make your idea come to life, we'll discuss it with you, but that's rare. 

We will do our best always to match thread colours, however, screen colours and lighting affect what colours are perceived. We will do our best to provide you with the intended results, however, sometimes even in the designer, colours look different than they do in person. We cannot be held responsible for colour differences in hats, designer mock up hats, or thread colours. If you require a specific pantone colour of thread for a logo, please indicate this to us prior to designing.

Custom Caps Canada offers custom hats of most popular brands without any minimum order quantity. Simply select a hat, chose color, and click design now to place your design on available positions. 

Found a hat but not sure which size will fit the best? Most of the manufacturers have their own capping sizes but we have simplified them here so you can find everything in one place.

Use a tape measure to find the circumference of your head. Make sure to place it above your ears, centred on the forehead. Now use the hat sizing chart below to determine your perfect fit.